Shipping Policy

Only products purchase directly from www.aivoltgroup.com are applicable for this Shipping Policy, for items purchased from other third sites or resellers, please refer to their shipping policy.

Shipping During Peak Times (Black Friday / Cyber Monday)
Due to the high volume of orders during Black Friday and Cyber Monday, please allow 3-4 extra business days for order processing. We appreciate your patience and understanding during this busy period.

If you have any questions or concerns about your order, please email us at contact-us@aivoltgroup.com and our team will be happy to assist you 7 days a week.

When will I receive my order?
Most items are usually shipped within 3-5 working days.

We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured that we only work with reliable manufacturers and suppliers to give you the best service.  

How do I track my order?
Your delivery confirmation email will contain your tracking number and order details.